Cookie Policy
This policy explains how we use cookies and local storage on the PropertyScout website and app.
Who we are and how to contact us
- Service: PropertyScout
- Operator: The PropertyScout Team
- Legal name: PropertyScout
- Jurisdiction: England & Wales
- Contact: info-contact@propertyscout-ai.com
1. What we use
We use cookies and local storage for security, session continuity, preferences, preview scan limits, and optional analytics, advertising, and partner attribution.
2. Cookie categories
- Strictly necessary: required for sign-in, security, and core product operation.
- Analytics: optional measurement cookies/local storage, enabled only after consent.
- Advertising: optional campaign measurement and ad relevance technologies, enabled only after consent.
- Marketing/partner attribution: optional referral tracking, enabled only after consent.
3. Consent controls
A cookie preference banner is available on first visit. It supports Accept, Reject, and Manage preferences. A permanent Cookie preferences control is available in the site footer so you can update your choices later.
Non-essential analytics, advertising, and partner-attribution cookies remain off until consent is given.
4. Cookies and storage keys currently used
| Name / key | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| ps_cookie_prefs | PropertyScout | Stores your cookie consent choices so we can respect them on future visits. | Strictly necessary | Up to 180 days |
| ps_partner_ref | PropertyScout | Stores a partner referral code where partner attribution consent is enabled. | Partner attribution | Up to 30 days |
| ps_session | PropertyScout | Keeps you signed in and supports account security. | Strictly necessary | Session or account period |
| ps_preview_scans_v2 | PropertyScout | Tracks preview scan usage before signup so the two-scan preview limit can work fairly. | Strictly necessary | Short preview window |
| Stripe payment cookies | Stripe | Supports payment processing, fraud prevention, and secure checkout flows. | Strictly necessary / payment | Controlled by Stripe |
| Analytics cookies | PropertyScout / analytics providers | Measures campaign performance and site usage after analytics consent is given. | Analytics | Provider dependent |
| Meta Pixel / advertising cookies | Meta and advertising providers | Helps measure ad performance and show relevant ads after advertising consent is given. | Advertising | Provider dependent |
Additional local storage keys may be used for product preferences, onboarding state, saved UI choices, and performance. These do not replace your cookie consent choices.
5. Third-party technologies
Stripe may set cookies during payment flows for fraud prevention and payment processing. Those cookies are controlled by Stripe under Stripe's own policies.
6. Managing cookies in your browser
You can block or delete cookies via browser controls. If you block necessary cookies, parts of sign-in and account access may stop working correctly.
7. Related policy
For broader personal data handling, read our Privacy Policy.