Getting started
Create an account.
Choose a plan.
Start using the app.
This page is strictly about access and onboarding. No feature tour. No fluff. Just the exact steps from signup to active account.
Step 1
Create your account
Sign up in the web app. This is your single login for access, billing status, and your workspace.
Use the email you want receipts + support on.
Step 2
Choose a plan and pay via Stripe
Go to Pricing, pick the plan you want, and complete checkout securely through Stripe.
You’ll see the exact price and terms before confirming.
Step 3
Stripe sends your receipt automatically
After checkout, Stripe emails your receipt to the address used at payment. That receipt is your billing confirmation.
If you don’t see it, check spam/promotions first.
Step 4
Log in and you’re live
Once your plan is active, log in and you’ll have access inside the app immediately.
If you were already logged in, refresh the page to reflect your plan.
What you’ll receive
Straightforward, standard access
Stripe receipt
Automatically emailed after checkout. This is your payment confirmation.
Active plan on your account
Your plan is tied to your login. Access updates as soon as Stripe confirms payment.
Support contact
If anything doesn’t look right, email info-contact@propertyscout-ai.com and we’ll sort it.
If you’ve just paid
Refresh the page or log out and back in. Most “access not updated” issues are usually caused by an older session.
Help
If something doesn’t go smoothly
These are the only common onboarding problems. Everything else is rare — and we’ll handle it quickly on support.
I didn’t receive a receipt
Wait a few minutes, then check spam/promotions. Make sure you used the correct email at checkout. If it still has not arrived, email support with the name used on the card.
Payment went through but access hasn’t updated
Refresh, then log out and back in. If it still doesn’t update, email support and include your Stripe receipt email address.
I can’t log in
Use the same email you signed up with. If you’re unsure, try password reset from the login page. If you still can’t get in, email support.
Checkout failed / card declined
Try again or use a different card. Some banks block online payments by default. If Stripe shows an error message, copy it and send it to support.